How do I manage my account (I.E. Email, credit Card info, etc?) Support January 02, 2019 23:10 Follow Log in at store.ashleymcbryde.com/trybe and click “Edit profile” then “Settings” at the top right. Related articles How do I renew or upgrade my membership? I am a premium member but my t-shirt redemption code is not working. I purchased a membership in order to participate in a pre-sale but either I did not receive the code in time and/or the seats were not to my satisfaction. Can I receive a refund for my membership?