I have a valid membership, but my login isn't working. Support February 23, 2022 19:10 Updated Follow Please click on this link to reset your password. Enter the email used to sign up for the fan club. You will receive an email with a link to reset your password. If you need any further assistance, please email firstname.lastname@example.org Related articles Can I enter to win a meet and greet after I've already won? Forgot my password and reset my password Why are there pre-sale ticket opportunities for some shows but not others? Can I Send Ashley Fan Mail?