Fan Club

The New Trybe Online

• Forgot my password and reset my password
• I have a valid membership but my login isn't working.

Pre-Sale

• I bought tickets to a show and now I am unable to attend. Can I get a refund or transfer my tickets to my friends?
• Why are there pre-sale ticket opportunities for some shows but not others?
• I purchased a membership in order to participate in a pre-sale but either I did not receive the code in time and/or the seats were not to my satisfaction. Can I receive a refund for my membership?

Meet & Greet

• Can I enter to win a meet and greet after i've already won?
• Who is eligible to win a meet & greet?
• Can I just buy a meet and greet pass?
• Am I guaranteed a meet and greet?
• If I win a meet and greet, can I bring a guest?
• How do I request a meet and greet?

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Membership

• I am a premium member but my t-shirt redemption code is not working.
• I have a question or issue that needs attention. Who can I email?
• How do I manage my account (I.E. Email, credit Card info, etc?)
• How do I renew or upgrade my membership?
• How do I sign up for a The Trybe membership?